2018 Best Practice Award Winner: Stewardship of Volunteers
Rebuild Upstate was the recipient for their focus on providing a great volunteer experience every time. Unlike seasonal or camp-like organizations, they have very limited time with each volunteer. However, because of continuous process improvement and a volunteer-centric culture, they create a fulfilling and impactful volunteer experience every time. This includes a pre-workday orientation for new groups, post-workday surveys, and volunteer appreciation events, among other things.
Community Housing Coalition in North Carolina received honorable mention in this category for the skilled leadership they provide volunteers. They also educate volunteers about the significance of the work they are doing, and focus on volunteer appreciation to increase retention.