Rebuild Upstate - Volunteer Coordinator

Posted By: Adrienne Osborne Job Listings,

Organization Rebuild Upstate

Location Greenville, SC

Job Title Volunteer Coordinator

Job Description 

Status: Full Time - Forty hours per week; specific hours vary

Salary: $35,000.00 to $38,000.00 /year based on experience

Mission: Rebuild Upstate repairs the houses of our low-income neighbors to make homes safer, healthier, and more livable. We envision an Upstate where everyone has the opportunity to live a life of dignity in a safe home environment in order to maintain and foster strong, sustainable communities.

Overall Nature and Scope of Position

The volunteer coordinator is an organized, detail-oriented, hospitable, outgoing, and an integral part of our Community Engagement team. This person ensures that each volunteer has a great experience throughout the onboarding process. Primary responsibilities include building relationships in the Rebuild Upstate service area that lead to the recruitment of quality volunteer groups and individuals, ensuring that volunteers receive appropriate training/onboarding and that their interactions with Rebuild Upstate, including the build day, are a great experience. Planning for build days includes interacting with our project management team to ensure that the group is scheduled for an appropriate project/location. The volunteer coordinator also ensures that groups have a quality experience on-site through post-volunteer conversations with group coordinators and post-build day surveying of site volunteers. This person is responsible for facilitating volunteer appreciation campaigns throughout the year and working with the team to determine award winners to be recognized at our annual volunteer appreciation event. This role will require occasional evening or weekend hours with flexible scheduling.

Success in this role includes a thorough understanding of the organization’s processes and making sure all volunteer groups have a great volunteer experience. This position will report to Dayle Stewart, Community Engagement Director.

A Typical Week in This Role

An ordinary week in this role might include some of these activities:

-Meeting with a new church partner who wants to learn more about volunteer and giving opportunities

-Visiting volunteer groups on worksites and giving a brief overview of the organization

-Training a new corporate volunteer group before they go on-site

-Speaking with a church missions committee about our impact and funding needs

-Having a post-project follow-up phone call with a new group to make sure they had a great experience and address any concerns

-Meeting with the project management team to review upcoming volunteer needs

-Draft social media posts (in coordination with Marketing Coordinator) to recognize volunteer groups and spotlight individual volunteers

Desired Qualifications

-1-3 years of customer service experience

-Experience with volunteers recruitment & retention preferred

-Strong references from previous employers

-Professional written and verbal communication skills

-Strong marketing skills

-Experience with Google Apps/G Suite

-Experience with using a CRM

-A team-focused mindset

-Strong listening skills

-Attention to Detail

-Hospitable Mindset

-Nonprofit experience a plus


-Generous PTO

– 15 days per year to start

-Paid Holidays (in addition to PTO)

-Health Insurance options available

-Employer-paid Basic Life Insurance

-Dental, Vision, STD/LTD, and Voluntary Life options available

-Flex Spending Account

-Retirement Plan + Match

-Flexible work schedule including some work from home each week


Rebuild Upstate is a faith-based organization founded on Christian beliefs. Rebuild Upstate will not discriminate on the basis of race, national origin, age, handicap, religion or creed, political affiliation, gender, or marital, parental, or military status for employment, volunteerism, or for receiving services.

Application Instructions How to Apply To apply, please visit this link to answer a few preliminary questions and provide a cover letter and your resume, which are required to apply for this role. When writing your cover letter, please write it specifically for this position at our organization. Use it to tell us why your skills and experience make you the best candidate for this position. Also tell us why you would be the best person to join our team. We look forward to getting to know you.