2017 Best Practice Award Winner: Innovative Home Repair Practices
Rebuilding Together of the Triangle was the recipient. RTT begins by working with homeowners on a solution-based approach to assessment and often engaging an Occupational Therapist in the process. They focus on whole home performance which means they are ready to complete every type of repair. They focus on making the essential areas of the home safe and healthy. Specific innovative repair practices include vinyl plank flooring, cut-and-drop gutters (measured and cut by a seamless gutter company, installed by volunteers), and prioritizing window replacement (which is something many other home repair agencies don't do). They also do a great job with lead paint hazard management - they provide their staff with training and equipment to do lead paint containment and removal on repair projects.
Servants, Inc. received honorable mention in this award category for their efficiency and effectiveness in repair methods. Their Home Helps program has created a template for materials and procedures to streamline the process so that they can have volunteers complete complicated repairs using limited funds. Their client satisfaction rating is 4.9/5.